Privacy policy
Mason William Merino (“we”, “us” or “our”) operates this website and online store. Our store is powered by Shopify, which enables us to provide our products and services to you.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, make a purchase, create an account, contact us, subscribe to our communications or otherwise interact with us.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
Depending on how you interact with us, we may collect or process the following types of personal information:
* Contact information, including your name, email address, phone number, billing address and shipping address.
* Order and transaction information, including products purchased, returned, exchanged or cancelled, order history and transaction details.
* Payment information, including information required to process your payment. Payment information is processed securely by Shopify and/or our payment service providers.
* Account information, including login details, preferences and account settings where applicable.
* Communications, including information you provide when contacting us with questions, requests or customer service enquiries.
* Device and technical information, including your IP address, browser type, device information and network information.
* Website usage information, including how you browse and interact with our website, products and services.
* Marketing preferences, including whether you have chosen to receive promotional emails or other marketing communications from us.
HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
* directly from you when you place an order, create an account, contact us or subscribe to our communications;
* automatically when you visit or use our website, including through cookies and similar technologies;
* from Shopify and other service providers that help us operate our website and fulfil orders; and
* from other third parties where permitted by applicable law.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:
* process and fulfil your orders;
* process payments, refunds, returns and exchanges;
* arrange shipping and delivery;
* provide customer service and respond to enquiries;
* create and manage customer accounts;
* maintain the security of our website and help prevent fraud;
* improve our website, products, services and customer experience;
* send you service-related communications about your orders or account;
* send marketing or promotional communications where you have consented or where otherwise permitted by law; and
* comply with our legal and regulatory obligations.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information where reasonably necessary to operate our business and provide our services.
This may include sharing information with:
* Shopify, which hosts and supports our online store;
* payment processors and financial service providers;
* shipping, courier and fulfilment providers;
* website hosting, IT, analytics and security service providers;
* email, marketing and advertising service providers where applicable;
* professional advisers where necessary; and
* government authorities, regulators or law enforcement agencies where required by law.
We may also disclose information where necessary in connection with a business sale, restructuring, merger or similar transaction.
We do not disclose your personal information to third parties except as described in this Privacy Policy, as necessary to provide our services, with your consent, or as otherwise permitted or required by law.
SHOPIFY
Our online store is powered by Shopify.
Shopify collects and processes certain personal information when you access or use our website, place an order or otherwise interact with our store. Information may be processed by Shopify and its service providers in countries outside Australia.
Shopify’s handling of personal information is also governed by its own privacy policies and practices.
COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies to operate the website, remember your preferences, understand how visitors use our website and improve your shopping experience.
Some cookies may also be used for analytics, marketing or advertising purposes, depending on the services enabled on our website.
You may be able to manage or disable cookies through your browser settings or through any cookie preference tools made available on our website. Disabling certain cookies may affect the functionality of some parts of the website.
MARKETING COMMUNICATIONS
If you subscribe to our marketing communications, we may send you information about new products, promotions, offers or other updates.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails or by contacting us.
Even if you unsubscribe from marketing communications, we may still send you non-promotional communications relating to your orders, transactions or account.
SECURITY AND RETENTION
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes and enforce our agreements.
INTERNATIONAL DATA TRANSFERS
Some of our service providers, including Shopify, may process or store personal information outside Australia.
Where personal information is transferred internationally, it may be subject to the laws of the country in which it is processed or stored. We take reasonable steps, where required, to ensure that personal information is handled appropriately and in accordance with applicable privacy requirements.
YOUR PRIVACY RIGHTS
Depending on where you live and the laws that apply to you, you may have rights relating to your personal information, including the right to:
* request access to personal information we hold about you;
* request correction of inaccurate or incomplete information;
* request deletion of your personal information in certain circumstances;
* withdraw consent where processing is based on your consent;
* object to or restrict certain uses of your personal information where applicable; and
* opt out of marketing communications.
Some rights may be subject to legal exceptions or requirements.
To make a privacy request, please contact us using the details below. We may need to verify your identity before completing certain requests.
CHILDREN’S PRIVACY
Our website and services are not intended for use by children without the involvement of a parent or guardian.
We do not knowingly collect personal information directly from children where doing so would be contrary to applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
THIRD-PARTY LINKS
Our website may contain links to websites, social media platforms or services operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites or services. We recommend reviewing their privacy policies before providing personal information.
COMPLAINTS
If you have a question or complaint about how we handle your personal information, please contact us first so that we can try to resolve the matter.
If you are located in Australia, you may also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC). If you are located outside Australia, you may have the right to contact the relevant privacy or data protection authority in your jurisdiction.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology or legal requirements.
Any changes will be published on this website.
CONTACT US
If you have any questions about this Privacy Policy, our privacy practices, or would like to make a request relating to your personal information, please contact us:
Mason William Merino
Email: masonwilliammerino@gmail.com
Last updated: 21 August 2026